Process Management
EBP Consulting Services, Inc. uses a 5 step approach to process management:
Determine Scope: Identify processes, process ownership, boundaries and interfaces.
Document Processes: Develop process maps for all core and support processes.
Measure Performance: Identify customer requirements. Determine control points and specific process measures and targets. Collect data and develop statistical charts.
Analyze Performance: Analyze results, determine process stability and the ability to meet customer requirements.
Improve Processes: Plan and implement corrective action.
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